Hospitality Communication - I — Winter 2019

Objective Question Mark

Choose the most appropriate answer from the options given. 1. The baby climbed _____ the table (Onto, Upon, Behind, Under) 2. The kid ______ sleeping since 10AM. (Will be, Has been, Was, Had) 3. We can ______ go to the cinema ______ to the café. (Neither – nor, Either – or, None of the above, Both of the above) 4. I _____ never seen such a beautiful sunset before Iwent to the island. (Was, Had, Has, Will ) 5. Idid not have any cash because I _______ my purse. (Forgot, Forget, Forgotten, None of the above) 6. Prince told to ____ son regarding the incident. ( He, Her, His, Him) 7. Let's hang the picture ______the sofa. (Over , Above, Under, Beneath)

Make sentences to bring out the meaning of the following: 1. Meat, Meet 2. Principal, Principle 3. Stair, Stare 4. Steal, Steel 5. Peace, Piece 6. Knight, Night 7. Stationary, Stationery

Define “Communication” and its role in Hospitality industry?

Write short note on “Non – Verbal Communication”.

Draw the Communication Flow Process & explain it in details with reference to Hospitality industry?

Listening has a vital role in communication, explain?

Enlist the significant points of “Communication” in Hotels?

Elucidate the nature of communication in detail?

Explain the types of communication commonly used in hotels?

What is downward & upward communication?

Do’s and Don’ts of telephonic communication, explain?

List down the qualities of an effective speaker.

Explain the term “Audience Analysis”.

Enlist the barriers to communication and explain them in detail?

Write a short note on precise writing.

Write a letter to the Chief editor of Dainik Jagran regarding the bad bumpy roads of your locality.

Neatly Draw the format of Boidata with proper entries.

What are the qualities of Good Listener?

How to improve the listening skills, explain?

Write a Paragraph of Significance of Tourism &Hospitality industry.