Hospitality Communication - I — Winter 2021

What is the importance of ‘Communication’ in Hospitality industry

Give the definition of Non-verbal Communication?

Explain the barriers of Communication & how it can be eliminated?

What is the nature of Communication in hotel industry?

Enlist the various factors of Communication.

Explain the qualities of good speaker

Explain the etiquettes of telephone handling?

What do you understand by “Note Making”?

Audience analysis is important. Justify?

Neatly draw the Communication flow chart and explain it.

Write down about the “Proxemics”.

What is Bio-data?

What are the barriers of Listening and how can we overcome these barriers?

Body language plays an important role in hotel industry, Justify.

While addressing a group, what all points need to be kept in mind?

Write a letter to the editor of Dainik Bhaskar complaining about the pathetic condition of the road in your area.

What is Precise writing?

Write briefly about Eye Contact.

Neatly prepare the biodata for a fresher who is looking for job in hotel industry

What is the level of Listening?

Explain about the Grapevine communication?

Elucidate the various model of communication.

What is Public Speaking?

Discuss the merits of Non-verbal communication.

Explain the role of Pronunciation & accent of the staff in the hotel industry