What is concierge?
[3 marks]Outline the duties and responsibilities of bell boy.
[4 marks]Draw an organizational chart of room division department of five star hotels.
[7 marks]Define Ecotels.
[3 marks]What are the different resources available for ecotourism in India?
[4 marks]Write short notes on advantage of green certification.
[7 marks]Write about the popular ecotourism destinations in India.
Define Rev PAR.
[3 marks]Differentiate between yield and revenue.
[4 marks]Discuss the different tactics used during high and low demand.
[7 marks]Q.3
[ marks]What is stain removal?
[3 marks]What are the uses of cleaning agents in a hotel?
[4 marks]Explain different types of rooms used in a hotel?
[7 marks]Define the term weft, warp and selvage.
[3 marks]Explain different floors.
[4 marks]Describe the element of interior design in brief.
[7 marks]What is time sharing accommodation?
[3 marks]Explain the role of lighting in interior designing.
[4 marks]Write down the advantage of carpet and write the procedures of care of carpets.
[7 marks]Explain lost and found section.
[3 marks]What are features of good linen room?
[4 marks]Discuss the different pest control techniques used in hotel.
[7 marks]Write down different registers maintain in housekeeping department.
[3 marks]Explain the functions of laundry machine.
[4 marks]Discuss different types of laundry used in hotel.
[7 marks]