Management Information System (MIS) — Winter 2019

Definitions/ terms/ explanations/ short questions based on concepts of theory/ practical

What is Information System? List its components.

Classification of IS from hierarchical and functional perspective.

ESS

e-CRM

HRIS

Artificial intelligence

E-commerce

Discuss how McDonald’s can use different types of MIS reports for enhanced operational control.

Discuss the role of IT and IS in the modern business world.

Write a note on “DSS”.

Write a note on “SCM system”.

Discuss the application of Expert System for health care service providers.

Write a note on “Service-oriented architecture”.

Discuss the role of Transaction Processing System in the banking sector.

Discuss what organizational change is needed to plan, accept, implement, use and update information system in the organization for gaining competitive advantage.

What are the various challenges associated with the planning, implementation and use of MIS/ IS?

Write a note on various disruptive technologies that have changed the way businesses operate.

Discuss how a retail store can capitalize the power of Business Intelligence for its business.

An Integrated Business Solution Your industrial supply company wants to create a data warehouse where management can obtain a single corporate-wide view of critical sales information to identify best-selling products in specific geographic areas, key customers, and sales trends. Your sales and product information are stored in several different systems: a divisional sales system running on a Unix server and a corporate sales system running on an IBM mainframe. You would like to create a single standard format that consolidates these data from both systems. The following format has been proposed. Product_id Product_description Cost_per_unit Units_sold Sales_region Division Customer_id The following are sample files from the two systems that would supply the data for the data warehouse:1 Corporate Sales System Product_id Product_description Unit_cost Units_sold Sales_territory Division 60231 Bearing, 4” 5.28 900, 245 Northeast Parts 85773 SS assembly unit 12.45 992, 111 Midwest Parts Mechanical Parts Division Sales System Prod_no Product_description Cost_per_unit Units_sold Sales_region Customer_id 60231 4” Steel bearing 5.28 900, 245 N.E. Anderson 85773 SS assembly unit 12.45 992, 111 M.W. Kelly Industries Questions: A. What business problems are created by not having these data in a single standard format? How easy would it be to create a database with a single standard format that could store the data from both systems? Identify the problems that would have to be addressed. B. Can an integrated enterprise-wide ERP system be used by the company? What can be the benefits of using an ERP system?

Questions: A. Discuss the type of organizational culture that would restrain use of such a system. Also discuss the type of organizational culture that would drive the effective use of such an integrated enterprise-wide system. B. What according to you are the best practices for using such an information system?