In-house Security Vs Out Sourced Security
[3 marks]What is City Ledger? Explain its requirement and maintenance.
[4 marks]List out and explain types of Folios? Narrate Posting, Settlement and Zeroing.
[7 marks]Differentiate Sales and Marketing?
[3 marks]Up selling – Upgrading : elucidate
[4 marks]Detail explanation of Elements of Promotion Mix
[7 marks]What is SOP? Explain its importance and role in each department.
[7 marks]Explain Safety and security in terms of Guest.
[3 marks]Short Note on Emergency communication procedure.
[4 marks]Classify Hotel Law.
[7 marks]What is Induction and Orientation? Its importance
[3 marks]Short note on Room key security system.
[4 marks]Give detail account of fire safety procedure in five star hotels.
[7 marks]Explain Cross Training.
[3 marks]Draw and explain ‘4’ styles of Flower arrangement.
[4 marks]List factors to be consider while planning and budgeting in housekeeping.
[7 marks]Draw Fire Triangle and explain.
[3 marks]Ikebana – its role in Interior Design
[4 marks]List ten potential hazards in housekeeping and ways to deal with them.
[7 marks]Differentiate between Room Amenities and Guest Amenities.
[3 marks]Explain in detail bed making procedure.
[4 marks]Elaborate First Aid procedure in hotel housekeeping department.
[7 marks]Explain different types of room services.
[3 marks]Describe mini bar operation in housekeeping department.
[4 marks]What are design principles for planning the layout of a guestroom in a hotel?
[7 marks]