What is folio?
[3 marks]Differentiate between guest account and non-guest accounts.
[4 marks]What are the book-keeping practices perform in front office?
[7 marks]What is sales promotion?
[3 marks]Explain personal selling.
[4 marks]What are the tools used for Promotion?
[7 marks]Differentiate between in-house security and contract security.
Define hotel law.
[3 marks]What do you know about cross-training employees?
[4 marks]Explain the emergency communication procedure in detail.
[7 marks]Q.3
[ marks]Write the importance of security department in hotel
[3 marks]What are the qualities required for hospitality professional?
[4 marks]Explain different flower arrangement techniques used in hotels. Q.4
[7 marks]What is first aid?
[3 marks]Write about the room amenities required in four star hotel.
[4 marks]Explain the different types of fire and uses of fire extinguishers.
[7 marks]Q.4
[ marks]What is room service?
[3 marks]Write down the first aid procedure required for cardiac arrest.
[4 marks]Explain in details about bed making procedures.
[7 marks]What is cabana room?
[3 marks]Why horticulture is important in hotel?
[4 marks]What is budgeting? What are the uses of budgeting in room division?
[7 marks]Draw fire triangle and explain.
[3 marks]Draw a layout of suit room of a hotel.
[4 marks]What are the factors consider while planning and budgeting?
[7 marks]