Define voucher.
[3 marks]Explain briefly the elements of marketing.
[4 marks]What is room division department?
[7 marks]Explain customer relationship.
[3 marks]Classify fire.
[4 marks]What is color scheme?
[7 marks]What is guest accounting?
[7 marks]What is communication?
[3 marks]What is the importance of security?
[4 marks]What is SOP for handling guest luggage?
[7 marks]What is folio paper?
[3 marks]What is developing an orientation program for students?
[4 marks]Explain primary and secondary colors.
[7 marks]What is budgeting?
[3 marks]What is Ikebana?
[4 marks]Explain the fire detectors in hotel.
[7 marks]Define hospitality.
[3 marks]What is promotion mix?
[4 marks]Explain any three flower arrangements.
[7 marks]What is marketing?
[3 marks]What is personal selling?
[4 marks]Explain mouth publicity.
[7 marks]Define business forecasting.
[3 marks]What are the functions of horticulturist?
[4 marks]Explain the principles of flower arrangement.
[7 marks]