Q1. Define the term “Tariff”.

This is question 1 (3 marks) from the GTU FRONT OFFICE ADMINISTRATION & MANAGEMENT BH Winter 2022 question paper. Subject code: 153303.

Q1. Explain different types of Meal Plan in detail.

This is question 1 (4 marks) from the GTU FRONT OFFICE ADMINISTRATION & MANAGEMENT BH Winter 2022 question paper. Subject code: 153303.

Q2. Essay the benefits of TQM application in hotels.

This is question 2 (7 marks) from the GTU FRONT OFFICE ADMINISTRATION & MANAGEMENT BH Winter 2022 question paper. Subject code: 153303.

Q2. Explain Japanese ‘5-S’ practice in detail.

This is question 2 (7 marks) from the GTU FRONT OFFICE ADMINISTRATION & MANAGEMENT BH Winter 2022 question paper. Subject code: 153303.

Q3. Define Night Audit.

This is question 3 (3 marks) from the GTU FRONT OFFICE ADMINISTRATION & MANAGEMENT BH Winter 2022 question paper. Subject code: 153303.

Front Office Administration & Management | B.H.M.C.T. Semester V Winter 2022 | GTU Papers

Q: Q1. Explain what is a Rate? Write about various types of rates.

This is question 1 (7 marks) from the GTU FRONT OFFICE ADMINISTRATION & MANAGEMENT BH Winter 2022 question paper. Subject code: 153303.

Q: Q2. What is role of Front Office in a hotel marketing Program?

This is question 2 (3 marks) from the GTU FRONT OFFICE ADMINISTRATION & MANAGEMENT BH Winter 2022 question paper. Subject code: 153303.

Q: Q2. Define quality, especially in context with Hotel Industry.

This is question 2 (4 marks) from the GTU FRONT OFFICE ADMINISTRATION & MANAGEMENT BH Winter 2022 question paper. Subject code: 153303.

Q: Q3. List down the duties and responsibilities of a night auditor.

This is question 3 (4 marks) from the GTU FRONT OFFICE ADMINISTRATION & MANAGEMENT BH Winter 2022 question paper. Subject code: 153303.

Q: Q3. Explain the process of Night Audit in detail with flow chart.

This is question 3 (7 marks) from the GTU FRONT OFFICE ADMINISTRATION & MANAGEMENT BH Winter 2022 question paper. Subject code: 153303.

Questions25

Define the term “Tariff”.

[3 marks]

Explain different types of Meal Plan in detail.

[4 marks]

Explain what is a Rate? Write about various types of rates.

[7 marks]

What is role of Front Office in a hotel marketing Program?

[3 marks]

Define quality, especially in context with Hotel Industry.

[4 marks]

Essay the benefits of TQM application in hotels.

[7 marks]

Explain Japanese ‘5-S’ practice in detail.

[7 marks]

Define Night Audit.

[3 marks]

List down the duties and responsibilities of a night auditor.

[4 marks]

Explain the process of Night Audit in detail with flow chart.

[7 marks]

Who is Night Auditor?

[3 marks]

List down the different night auditors report.

[4 marks]

Anight auditor protects the financial interest of the hotel. Discuss

[7 marks]

Write a short note on PMS application in Front Office.

[3 marks]

Explain in detail the Night Audit Module of PMS.

[4 marks]

Explain the Role of Computer in Hotel Front Office.

[7 marks]

What is PMS.

[3 marks]

List any FOUR PMS used in Hotel Industry.

[4 marks]

Write few points on selecting a right PMS for your hotel.

[7 marks]

What is Budgeting?

[3 marks]

Define a Complaint. Explain all types of complaints.

[4 marks]

Write a report on handling a Bomb threat in hotel?

[7 marks]

What is brainstorm area of Promotion?

[3 marks]

What is General Principles of Solving Problems?

[4 marks]

Write a report on handling Drunken guest?

[7 marks]

FRONT OFFICE ADMINISTRATION & MANAGEMENT — Winter 2022

Questions25

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